Frequently Asked Questions

Acting Classes

1. Am I registered?

A student is considered registered only after full payment is received.

2. What is your refund policy?

If after the first class you are not completely satisfied with our program and do not wish to continue, you will receive a 100% refund of tuition. Please note that the $45 registration fee is non-refundable. The Creative Theatre Company must be notified within 24 hours of the first class.

Refunds will be prorated until the second class of the session. After the second class there will be no refunds. The $45 registration fee is non-refundable.

Please note: there are no refunds or rebates for missed classes for any reason, including; illness, vacations, conflicting schedules, etc…

3. What happens if classes are cancelled due to weather?

Classes will be rescheduled accordingly. There is no refund for classes cancelled due to weather.

4. Other fees

There is a one time annual $45 registration fee. You will receive a Creative Theatre Company T-shirt and admission to our annual Skills Celebration.

There is a $20 fee for any cheque that is returned NSF. A certified cheque or money order may be required as replacement.

5. How are students placed in class?

Students will be placed in classes according to the director’s discretion.

Summer Acting Camps

1. Are you able to cancel once registered

The Creative Theatre Company must be notified of any cancellations by 5pm seven days prior to the beginning of camp. A $25 registration fee will be retained. No refunds will be issued after these dates. A student is considered registered only after full payment is received. You will receive registration confirmation by email.

2. Are there presentations or time for parents to watch?

Parents are invited on Friday afternoon at 3pm to enjoy a demonstration of some of the acting skills the actors have learned throughout the week.

3. Registration is full

After twenty-two students have been registered, anyone wishing to attend will be placed on a waiting list. Students placed on the waiting list will be notified only if a space becomes available.

4. Is attendance taken?

Attendance will be taken daily and absences will be followed up with a phone call unless we are notified in advance that the student will be late or absent.

5. When does the camp start?

We would like to stress that the program begins promptly at 9am and runs until 3:30pm. Students are expected to be ready to work at this time. As a reminder, a good breakfast is important to sustain energy throughout the morning.

6. Are you allowed to bring in nut products?

No peanut or nut products are permitted in the building on the first day of camp in case any students enrolled in camp have life threatening allergies. You will be advised after the first day if peanut products are permitted.

7. What should I prepare for lunch?

Lunch is from 12 noon to 12:45 each day. Please bring a bagged lunch and a few snacks. Students are supervised in the building. If a student wishes to go out for lunch, a note from home with parental or guardian consent must be shown. Without this, students are not permitted to leave the building.

8. What type of clothing should be worn?

Students will participate in physically demanding classes and must be dressed accordingly. Please wear comfortable, stretchy clothes (no jeans or dresses) and clean light-soled shoes. Hair must be tied back if long and all hair should be off the face, no baseball hats during class time.

9. What is extended care?

Extended care runs from 8-9am and 3:30-5:30pm. Quiet unstructured activities are planned during this time. If your child is not picked up by 5:30 there will be a $10 charge for every 10 minutes or part thereof after 5:30. Thank you for your promptness.